• The Law of Unintended Benefits

    When I work with businesses to help them with shop floor or office productivity, there is often a barrier to overcome. It is the initial scepticism of workers when they are challenged to improve their productivity. There is a natural tendency to resist because it seems to be such a huge ask. Most workers these […]
  • Evidence trumps opinion every time – there is no substitute for an experiment

    I have spent a lot of time looking at processes in the last few years and (blowing my own trumpet a bit) I have become pretty good at spotting where the throughput and productivity issues will be, and suggesting countermeasures to improve the situation. As a scientist by training I understand the power of experiments, […]
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